The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World .Fred Reichheld

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World


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  • The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
  • Fred Reichheld
  • Page:0
  • Format: pdf, ePub, fb2, mobi
  • ISBN:9781422173350
  • Publisher:Harvard Business Press
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